Shipping Policy

Shipping Policy - Kippotopia

Thank you for choosing Kippotopia for your personalised kippot needs. We are committed to ensuring a seamless and satisfying shopping experience, including efficient and reliable shipping. Please take a moment to read through our shipping policy to understand how we handle delivery of your orders.

Processing Time:

  • Once your order is placed, payment and approval of design is confirmed by you, we begin the process of creating your personalised kippot.
  • Processing typically takes around 10 business days, during which we design, craft, and ensure the quality of your items.

Shipping Methods:

  • We offer standard shipping for all orders.
  • Shipping is handled by trusted carriers to ensure timely and secure delivery.

Shipping Times:

  • Standard Shipping: Delivery typically takes 5 business days after processing, depending on your location.
  • Please note that shipping times may vary due to factors beyond our control, such as weather conditions and holidays.

Shipping Costs:

  • Shipping fees are calculated at checkout

Tracking Information:

  • Once your order is shipped, we will provide you with a tracking number via email.
  • You can use this tracking number to monitor the progress of your package.

International Shipping:

  • Currently, we focus on serving customers within Australia and do not offer international shipping.

Address Accuracy:

  • Please ensure that your shipping address is accurate and complete to avoid delivery delays or issues.

Order Changes and Cancellations:

  • Once your order is in the processing stage, changes or cancellations may not be possible. Please contact us as soon as possible if you need to modify your order.

Lost or Damaged Packages:

  • While rare, if your package is lost or arrives damaged, please contact us immediately. We will work with you to resolve the issue promptly.

We are committed to delivering your personalized kippot with care and precision. If you have any questions or concerns about our shipping policy, please don't hesitate to reach out to our customer support team. Your satisfaction is our top priority. Thank you for choosing Kippotopia for your special occasions.